Privacy Policy

Entity: Solid Foundation Geotechnical (a business under AMAB Group Pty Ltd, ABN 54 686 815 252).

This Privacy Policy outlines how Solid Foundation Geotechnical ("we", "our", or "us") manages your personal information. We respect the privacy of individuals and are committed to protecting the personal information we collect, acting in accordance with the Australian Privacy Principles (APPs).

1. What we collect

We collect personal information necessary for us to provide our geotechnical engineering services. This may include your name, contact details (email address, phone number), site addresses, architectural plans, and billing information.

2. How we collect it

We collect your personal information directly from you when you interact with us. This occurs when you submit an inquiry through our website contact form, correspond with us via email or telephone, or engage us formally for our consulting services. We may also collect project details indirectly via your authorized architects or structural engineers if you have instructed them to retain our services on your behalf.

3. Why we collect it

We collect your data primarily to deliver our specialised geotechnical advice and site reporting. Specifically, we use it to calculate tailored fee proposals, conduct necessary site investigations, issue verified engineering reports (such as AS 2870 site classifications), process payments, and maintain our internal records.

4. Disclosure of information

We do not sell your personal information to third parties. We will only disclose your information to authorized third parties when required to execute your project (such as sharing site parameters with your designated structural engineer or local Sydney Council), or when explicitly required by law.

5. Storage and security

Your personal information is stored securely in our digital environments. We implement industry-standard administrative, physical, and technical safeguards to protect your project data and personal details against unauthorized access, loss, or misuse.

6. Access and correction

You have the right to request access to the personal information we hold about you and to ask for it to be updated or corrected. If you wish to review your information, please contact us directly. We will respond promptly within a reasonable timeframe.

7. Cookies and third-party services

Our website uses cookies to support core site functionality and to measure how visitors find and engage with us. Some cookies are set by third-party services we integrate.

Google Ads conversion tracking. When you arrive at the site from a paid search advertisement and then submit our contact form or use the on-screen contact buttons, Google sets a short-lived identifier to attribute that enquiry to the campaign that brought you here. The identifier does not, on its own, contain your name or contact details.

Google Maps. The Contact page includes an embedded map of our office, provided by Google Maps. Google may set its own cookies when the map loads.

Both Google services are governed by Google's privacy policy, available at policies.google.com/privacy. You can disable cookies through your browser settings, though some features (such as the embedded map) may not function correctly if cookies are blocked. Disabling cookies will not prevent you from contacting us by phone, email, or the contact form.

8. Changes to policy

We may update this Privacy Policy periodically to reflect changes in our operational procedures or to comply with evolving legal and regulatory frameworks. The most recent version will always be published on this page, indicated by the "Last Updated" date at the top.